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Interactive Explainer

Building Products: From Architecture to Business Impact

The non-technical skills that separate senior engineers from principal engineers: making architectural decisions with business context, communicating with non-engineers, managing technical debt strategically, and building systems that last.

🎯Key Takeaways
Principal engineers understand business trade-offs, not just technical ones
Strategic technical debt is intentional and documented; accidental debt is neither
Architecture Decision Records (ADRs) capture the why — the most valuable engineering documentation
Translate technical proposals to executives as: faster, cheaper, or safer
Leverage: standards, tooling, mentoring, and decision frameworks multiply team output
Boring technology wins at scale — choose excitement only when boring cannot solve the problem

Building Products: From Architecture to Business Impact

The non-technical skills that separate senior engineers from principal engineers: making architectural decisions with business context, communicating with non-engineers, managing technical debt strategically, and building systems that last.

~7 min read
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What you'll learn
  • Principal engineers understand business trade-offs, not just technical ones
  • Strategic technical debt is intentional and documented; accidental debt is neither
  • Architecture Decision Records (ADRs) capture the why — the most valuable engineering documentation
  • Translate technical proposals to executives as: faster, cheaper, or safer
  • Leverage: standards, tooling, mentoring, and decision frameworks multiply team output
  • Boring technology wins at scale — choose excitement only when boring cannot solve the problem

Lesson outline

Engineering is a business function

Engineers write code. Principal engineers make business bets. The difference is context: a senior engineer optimizes the solution given the requirements. A principal engineer questions whether those requirements will lead to the business outcome the team wants.

Every architectural decision has a business consequence. Choosing a slow but reliable technology slows feature velocity. Choosing fast iteration over architecture creates technical debt that will slow velocity in 12 months. The best engineers understand these trade-offs and can articulate them in terms non-engineers understand.

The business case is always: speed, cost, or risk

When proposing any technical change, frame it in one of three ways: "This will make us ship faster (speed)," "This will cost less in cloud spend / engineering time (cost)," or "This reduces the chance of a major outage / data loss (risk)." Executives understand these three vectors.

Technical debt: strategic vs accidental

Accidental technical debt: Debt you did not intend to create — messy code, no tests, undocumented decisions. Created by moving fast without care. Expensive to fix, provides no strategic value.

Strategic technical debt: Deliberate shortcuts taken with clear intent and a payback plan. "We are using a simple synchronous API now because we need to ship by Friday. We will add the event queue in Q2 when we have time." This is not sloppy — it is a business decision.

The key to strategic debt: document it explicitly. "We chose approach X over Y because of time constraint Z. The trade-off is [consequence]. We will address this in [quarter] when [trigger]." Undocumented debt is always accidental debt.

Technical debt compounds like financial debt

Technical debt is not static. Every new feature built on top of a shaky foundation is harder to build. The interest rate increases as the codebase grows. Systems with high debt accumulation eventually become unmaintainable — the "big rewrite" is the bankruptcy.

Architecture Decision Records: the most underused tool

An ADR (Architecture Decision Record) documents a significant architectural decision: the context, the decision, the alternatives considered, and the trade-offs. It is a lightweight markdown file committed to the repository.

Without ADRs, the most common conversation in engineering teams: "Why does the authentication system work this way? Who made this decision? Can we change it?" — and nobody knows, because the person who made the decision left 2 years ago.

ADRs solve this: every decision is documented at the time it was made, with the full context that made it sensible. Future engineers can read the ADR and understand why the system is the way it is — even if they would make a different decision today.

Format: Title, Status (proposed/accepted/deprecated/superseded), Context, Decision, Consequences (positive and negative). One file per decision, numbered sequentially. Committed to the repo like code.

docs/adr/0003-use-redis-for-rate-limiting.md
1# ADR-0003: Use Redis for API Rate Limiting
Number ADRs sequentially — easy to reference in code reviews
2
3## Status
4Accepted (2024-01-15)
5
6## Context
7We need to implement rate limiting for our public API to prevent abuse
8and protect against DDoS attacks. The API currently processes 10,000 req/sec
9across 8 application servers. Rate limits must be enforced globally
10(not per-server), otherwise a client can bypass per-server limits by
11round-robining across all servers.
12
13## Decision
14Implement rate limiting using Redis sorted sets (sliding window algorithm).
15Redis is already deployed for session storage and caching, so no new
16infrastructure is needed.
17
18## Alternatives Considered
19
20### Option A: In-process rate limiting (rejected)
21Each server enforces limits independently. A client can bypass by sending
228 requests to 8 different servers. Does not enforce global limits.
23
24### Option B: Dedicated rate limiting service (rejected)
25Overkill for current scale. Adds operational complexity and a new failure mode.
26Consider when we need per-tenant rate limit configuration and audit logs.
27
28### Option C: API Gateway rate limiting (considered for future)
29AWS API Gateway has built-in rate limiting. We are not yet using API Gateway.
30Revisit when we add API Gateway in Q3.
31
32## Consequences
33
34**Positive:**
35- Global rate limiting across all servers (correct behavior)
36- No new infrastructure — Redis already deployed
37- Sliding window algorithm prevents burst abuse at window boundaries
Document the failure mode explicitly — fail open vs fail closed is a business decision
38
39**Negative:**
40- Rate limiter depends on Redis availability. If Redis is down, we fail open
41 (allow all requests) or fail closed (deny all requests). We choose fail open
42 to maintain availability. This is a risk we accept.
43- Redis adds ~1ms latency per request for the rate limit check.
44
45## Review Date
46Q3 2024 — evaluate API Gateway rate limiting when API Gateway is deployed.

Communicating technical decisions to non-engineers

The most impactful engineers can explain technical decisions to product managers, executives, and non-technical stakeholders. This skill is rare and enormously valuable.

Avoid jargon and translate to impact: Not "we need to migrate from synchronous to asynchronous processing" — instead "our checkout is currently blocked by email sending. Moving email to a background job will make checkout 200ms faster and prevent checkout failures when our email provider is slow."

Use analogies: Technical systems have real-world analogies that make abstract concepts concrete. "A database index is like a book's index — instead of reading every page to find 'Paris', you look it up in the index and jump directly to the right page."

Show the cost of inaction: Technical debt discussions fail when engineers say "we need to refactor this." They succeed when engineers say "this codebase is taking 2x as long to add new features as it did 6 months ago. If we do not address it in Q1, new hires will take 3 months to become productive instead of 6 weeks. The cost is $200K in lost velocity."

Frame everything as: faster, cheaper, or safer

Product managers speak in terms of user value and revenue. Executives speak in terms of risk and cost. Translate every technical proposal: "This will let us ship features X faster," "This will reduce our AWS bill by $30K/month," or "This prevents the type of data breach that cost our competitor $50M."

The principal engineer's leverage: multiplying team output

Individual contributors write code. Principal engineers multiply team output. The difference is leverage — making every engineer around you more effective.

Technical standards: Establish code style guides, architecture patterns, security checklists. When documented and enforced, these decisions apply to every engineer without requiring your involvement in every PR.

Platform and tooling: Build internal tools that remove friction for the team. A one-click local development environment saves every engineer 2 hours. A deploy pipeline that auto-rollbacks on SLO breach gives every team confidence to deploy. These force multipliers scale with headcount.

Mentoring and code review: Time spent teaching a junior engineer the right pattern is multiplied every time they apply it. A code review comment becomes a permanent learning for that engineer.

Decision frameworks: Provide frameworks for common decisions so the team can make good decisions without escalating. "When should we add a new service? When should we use Redis vs Postgres? How do we evaluate new technologies?" Documented answers scale to the whole team.

Write fewer PRs, review more PRs

A principal engineer who writes 50% fewer PRs but reviews all team PRs with high-quality feedback can have 5x the impact of one who just codes. Your code is one output. Your influence on the team's code is all outputs.

Building for longevity: what makes code last

Simplicity over cleverness: The code you will regret is the code only you understood when you wrote it. Optimize for readability — the next person to touch this code (often you in 6 months) should understand it without documentation.

Boring technology wins: "Boring" tech (PostgreSQL, Redis, Nginx) has 20 years of known failure modes, battle-tested documentation, and a deep talent pool. "Exciting" tech has unknown failure modes and harder-to-hire engineers. Choose excitement only when boring tech genuinely cannot solve the problem.

Feature flags over feature branches: Long-lived feature branches cause merge hell. Ship code behind a feature flag, iterate in production, enable for users when ready. This is how Facebook, Google, and Amazon ship — continuous delivery with runtime flags.

Delete code aggressively: Dead code is not free — it confuses new engineers, bloats the build, and hides bugs. If a feature is disabled, delete it within one quarter. If a service is no longer used, decommission it. Codebases that accumulate dead code become archeological sites.

Use the Chesterton's Fence principle

Before removing code or changing a system, understand why it was built that way. The fence was built for a reason — find out what before tearing it down. Read the ADR. Ask the original author. Many "obvious refactors" have subtle correctness reasons behind them.

How this might come up in interviews

Senior/principal-level interviews increasingly test judgment, communication, and strategic thinking alongside technical depth.

Common questions:

  • How do you decide when to take on technical debt vs pay it down?
  • How do you communicate a technical decision to a non-technical executive?
  • What is an ADR and when would you write one?
  • How do you approach a legacy codebase that is hard to change?
  • Tell me about a time you influenced a technical decision that you did not own.

Strong answers include:

  • Frames technical decisions in business terms (speed, cost, risk)
  • Has a framework for when to take on and when to pay down technical debt
  • Knows ADRs and has written them
  • Can explain a complex technical concept using an analogy a non-engineer understands

Red flags:

  • Cannot explain technical decisions without jargon
  • Treats all technical debt as bad (strategic debt is a valid tool)
  • Does not know what an ADR is
  • Focuses only on code quality without connecting it to business outcomes

Quick check · Building Products: From Architecture to Business Impact

1 / 1

Your team is debating taking 2 months to refactor a core module before adding new features. How should you frame this to a non-technical product manager?

Key takeaways

  • Principal engineers understand business trade-offs, not just technical ones
  • Strategic technical debt is intentional and documented; accidental debt is neither
  • Architecture Decision Records (ADRs) capture the why — the most valuable engineering documentation
  • Translate technical proposals to executives as: faster, cheaper, or safer
  • Leverage: standards, tooling, mentoring, and decision frameworks multiply team output
  • Boring technology wins at scale — choose excitement only when boring cannot solve the problem

From the books

Staff Engineer: Leadership Beyond the Management Track — Will Larson (2021)

Chapter 2: Operating at Staff

Staff and principal engineers do their most impactful work not through their own code but through influence: writing technical standards, enabling teams, shaping architecture decisions, and building engineering culture.

A Philosophy of Software Design — John Ousterhout (2018)

Chapter 3: Working Code Isn't Enough

The most important thing in software design is reducing complexity. Every design decision should be evaluated by how much complexity it adds or removes. Complexity is why software projects fail.

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